Dreaming big and working hard

We’re building a company around people who are catalysts for exponential growth and who are energized by learning and delivering in a fast-paced, fast-changing environment. We believe this benefits both individuals and Miro as we all improve our skills and advance the company's mission.

Nobody can embody all of these qualities flawlessly, and that's OK. Still, we hope that by reading what follows, every Mironeer is inspired to aim higher than ever and work tirelessly toward becoming the very best version of themselves. It applies to everyone in the company regardless of how long they have been here or at what level or area they operate.

We expect that Mironeers take responsibility for their own growth and approach it with a can-do attitude, believing they're capable of achieving anything they set their mind to. To maximize their chances of success, a Mironeer should make a firm commitment to put in the necessary effort, learn from others, and stick with that discipline over the long term.

Mironeers Get Great Done. They take pride in their craft, they are the proactive force that guarantees execution quality and speed. This is the non-negotiable standard. Ultimately, the more a Mironeer strives for greatness here, the more powerful and distinctive our company culture gets.

MINDSET

We expect drive and unwavering integrity. Your job is to find the opportunity, own the solution, and confront reality.

Extreme Ownership and Agency: You are profoundly responsible for your work, your team, and the company at large. You don't wait for permission; you act like an owner, proactively spotting and seizing opportunities. You own it end-to-end, defining the finish line and delivering the outcome, not just the task. You keep people around you accountable for the same.

Drive and Urgency: You execute with pace, possessing the Drive and Urgency to push things forward with a healthy dose of impatience. You are 'hungry', always looking for more and fixing issues proactively. You ship fast to unlock the feedback loop and iterate.

Intellectual Honesty: You speak with radical candor, so things can be fixed quickly. You support the best idea, not your idea. You speak up, especially when it's tough, and follow through. You embrace difficult, direct, crucial conversations in order to grow and move the company forward.

Relentless Work Ethic: You are a hard worker who puts in the diligent effort required to meet your own high standards for quality and output. We value focused effort and high standards over simply logging time.

Curiosity: You show curiosity by constantly learning best practices and stretching the status quo, unconstrained by how things are today. You stay open to new information and ideas, proactively seeking new information outside and inside the company with the goal to spot opportunities and solve problems iteratively.

Cognitive Agility: You rapidly flex and are adaptable, navigating paradoxes when new information arrives, and you are genuinely coachable and always eager to learn. You know how to navigate paradoxes across different mental models.

Optimism and Resilience: You are optimistic and view the world with a “can do” attitude. You bounce back from difficult situations and grow as a result of higher levels of emotional regulation, self awareness, and humility. You view challenges as opportunities for growth. You are able to run a marathon of sprints, slowing down from time to time to take a breath, while running at high speed during every sprint.

Empathy: You are able to put yourself in others shoes (customers, peers, etc). You care for yourself and others (compassion and self-fullness) and build social connections. It doesn’t mean you are trying to please people, but it means you understand how they feel as a consequence of your words and decisions, maximize impact and minimize damage where possible. You have a “We versus Me mindset”, always acting with the customer’s, your teammates’ and company's best interests at heart.

SKILLS

We believe the people that will excel in the future are those who can acquire and adapt skills fast. We are focusing on fundamental skills below so Mironeers can thrive here and outside.

Growth Rate Over Static Experience: We prioritize the rate of learning and growth over static experience. We encourage stepping outside of your role to develop better multi-disciplinary and business acumen. The overall potential for exponential impact, whether through rapid adaptability or unique, deep expertise, is expected for all roles.

First Principles Thinking: You solve unstructured problems by breaking them down to their core truths, rather than relying on precedent. You are exploring different solutions to the problem avoiding general playbook thinking and using good judgement to choose the solution that best fits the context. You are comfortable moving fast with #badversion to get inputs and feedback to shape the solution.

Simplification: You achieve high-velocity execution through the ruthless simplification of processes, products, and policies.

Excellence and Dedication to Craft: Whether you are an individual contributor or a manager, you set high standards for yourself and take pride in your craft. You care about the details not because you have to, but because you want to. You are passionate about what you are doing and this is what drives you. You go the extra mile and push yourself and the team to deliver the best experience to our customers (including internal customers) without losing pace and missing the deadlines we set for ourselves.

T-shaped: You think beyond your own role and function and have the big picture in mind with everything you do. You’re not boxed-in when it comes to your responsibilities but will do what is needed to get to the best outcome fastest.

Tech Savvy and AI Skilled: Our competitive edge is unlocked when human creativity is exponentially augmented by AI. We treat this partnership as the core mechanism to unlock our greatest collective potential. The human leads with taste, impact, judgment, and accountability; the AI handles velocity and scale. You are expected to actively engage with and apply AI tools, demonstrating tangible progress, leveraging models and agents to achieve faster execution and better team output. The expectation is simple: you must be able to amplify your talent with AI to achieve transformative outcomes.

THE COMMITMENT TO GET GREAT DONE

We don't believe in perfection across the board; every individual has their strengths and areas for growth.

All the above is in service of delighting our users, customers, and peers, and progressing our Mission by delivering in line with Miro Behaviors and Ways of Working.

A Mironeer who makes a deliberate effort to develop along the dimensions outlined above, can increase their impact exponentially. You own your growth and apply effort with discipline over the long term.

The more every Mironeer strives for this level of greatness, embracing Growth, being Intellectually Honest, and leveraging AI Skills, the more powerful and distinctive our company culture becomes. This is how we will significantly increase our chances of winning the market and growing individually while doing it together.

We want Miro to be the major highlight of everyone's professional career.